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You have not found certain information on this website or do not have time to search for it? Our customer support team will be happy to help you. We also welcome feedback, suggestions and criticism about Inventory ONE.

Support Team Contact

There are many reasons to contact our support team:

  • Ask questions about Inventory ONE

  • Arrange a detailed software consultation

  • Provide feedback on the software or app

  • Share optimization suggestions for Inventory ONE

  • Propose cooperations and partnerships

  • etc.

Please call us or write to us using the contact form. The friendly and competent support team at Inventory ONE will be happy to answer all your questions promptly.

Find the answer here

Frequently asked questions

Inventory ONE was initially developed for tradespeople. The application is now used by a wide range of industries. From retailers, agencies and building contractors to schools, clubs and organizations.

Both the web application and the app are very easy to use. This means that even users without an affinity for digital products are quickly able to use Inventory ONE with ease. The software was developed in close cooperation with active customers from the outset in order to tailor the operation and functional scope of the software to their everyday working needs.

Inventory ONE can be used to manage all objects, devices, work equipment and tools. In the app, you can not only assign the inventory to people, but also to locations, vehicles, projects, ...

During development, the Inventory ONE team tested various methods such as NFC, RFID and Bluetooth tags. In the end, the decision was made to use QR codes as the solution because this simple technology was the most convincing in day-to-day work. However, barcodes can also be processed by Inventory ONE. Of course, your inventory can also be organized manually, without any code technology.

No special hardware requirements are needed to use Inventory ONE. The web application can be used via all common web browsers. Inventory ONE can also be downloaded as an app for Android or iOS.

Special requirements that you need can be implemented with pleasure. Just let us talk about it without obligation.

Inventory ONE can also be customized and integrated into your IT environment. The necessary interfaces are programmed promptly and in a coordinated manner.

Your data is stored exclusively in German data centers. The data is processed in accordance with the provisions of the GDPR.

QR codes are less prone to errors than solutions with electronic tags. They are also a very cost-effective solution that does not require any costly conversion work on operating equipment. If a QR code sticker does break or becomes extremely dirty, it can easily be replaced with a new sticker.

No. The QR codes are scanned with the Inventory ONE app. All you need is the camera on your smartphone, tablet or computer.

QR code stickers from Inventory ONE are waterproof, oil- and chemical-resistant, UV-resistant, disinfectant-resistant and even suitable for extreme temperatures between -40°C and +150°C.

Inventory ONE offers three different QR code sizes:
Small - 25 mm x 13 mm
Medium - 40 mm x 22 mm
Large - 72 mm x 42 mm

QR codes can be ordered via your Inventory ONE account. After logging in, go to the "QR codes" page under Settings (gear wheel top right). On this page, you can order the high-quality barcodes in the desired dimensions for a print run.

The QR codes are usually sent by Inventory ONE by letter.

QR codes are normally printed and dispatched by Inventory ONE on the day the order is placed. Your order will normally arrive within 1-3 working days.

Our Customers are Enthusiastic and you will be too.

Over 10,000 satisfied users already rely on our solution.
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"We are very satisfied with Inventory ONE. It has helped us a lot to know which department our IT equipment is in. We can now assign the cost centers perfectly. The onboarding helped a lot to set everything up correctly."
Yasin Teber
"We were finally able to replace our old Excel spreadsheets with Inventory ONE. It's now very easy to keep the data up to date. We use it to manage inventory levels and inspection dates."
Maike Silberhaupt
"Since we started using inventory management, we finally have an overview of our inventory and have been able to avoid unnecessary new purchases for new employees."
M.C.
"Inventory ONE has been successfully integrated into our company processes. Implementation went quickly and smoothly. The application is intuitive to use and creates added value in daily use. We are very satisfied and appreciate the partnership-based cooperation."
Fabian Blankenhorn
"Inventory ONE fulfills everything you need for a structured IT inventory. The interface is clear, the range of functions is sufficient and the application is stable. Support responds quickly and provides straightforward assistance. The price is fair for what it offers."
Thomas Knoll
"The database is used daily and is very helpful for our clothing administration. If we have a problem, we can always contact support and the problems are solved within a short time."
Anonymous

Ready to get your inventory in order?

About 10,000 satisfied users Trust in Inventory ONE

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We are looking for employees

As a growing agency, we are always on the lookout for talented and motivated employees. Whether you are a beginner or an experienced professional, we offer you the opportunity to advance your career in a dynamic and innovative environment.
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